Gilchrist & Soames Reviews
(Rated by 6 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Customer Service4.7
- Price & Quality5.0
- Return Policy5.0
- Good Value4.3
Recent Customer Reviews (6)
Florian Hertz
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John Ohler
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Kenneth Groce
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Peter Bryan
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Samuel Rothwell
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Freddie Harrison
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Gilchrist & Soames Pricing
Gilchrist & Soames product lines
$8 - $72
Olive Branch Botanicals Moisturizing Conditioner
$18 - $21
Gilchrist & Soames Pros & Cons
Pros
1
High-quality products with positive customer feedback: Many users praise the soaps, shampoos, and lotions for their pleasant scents, gentle cleansing properties, and suitability for sensitive skin. Customers report long-term satisfaction and repeat purchases based on product effectiveness.
2
Luxury brand association: The products are often found in luxury hotels, which enhances their appeal as premium personal care items.
3
Good customer service options: The website provides a Customer Care department reachable by phone or email to assist with order changes or product recommendations.
4
Eco-conscious approach: The company has chosen not to offer a printed catalog to reduce its carbon footprint, reflecting environmental awareness.
CONS
1
Limited ability to change orders once placed: Orders are processed in real-time making it difficult to modify them after submission; customers must act quickly if changes are needed.
2
Product availability can vary: Some products may be discontinued or replaced based on market demand, which can disappoint customers looking for specific fragrances or items no longer offered.
3
No physical catalog available: While environmentally friendly, the lack of a printed catalog might inconvenience some customers who prefer browsing offline before purchasing.
4
Packaging concerns noted by some users: At least one review mentioned that while they liked the product variety and quality, packaging could be improved.
Gilchrist & Soames Features and Benefits
Features
Commitment to Environmental Stewardship
Reduces environmental footprint while maintaining high standards; awarded 2023 EcoVadis Silver Medal (top 25% for sustainability in environment, labor rights, ethics, and procurement)
Premium Product Formulations
Luxurious natural ingredients like Milk Thistle for firmer skin, Grapeseed Oil for moisturizing, Rooibos Extract for antioxidant soothing, Ginkgo Biloba for clarifying; free from parabens, phthalates, mineral oil, DEA/TEA, propylene glycol; uses food-grade glycerin and natural agents; cruelty-free with no animal testing
Sustainable Packaging Solutions
Bag-in-a-Box refill system reduces plastic use by 78%; made from 100% recycled corrugate with recyclable flat-breaking packaging; vacuum-sealed inner bag with pump minimizes bacterial contamination; reduces carbon footprint with fewer deliveries, space-saving storage, easy operation, compatible with refillable dispensers
Spa Therapy Collection
Infused with marine extracts like sea kelp and sea moss rich in vitamins/minerals to restore hair pH balance and lock moisture for healthy skin/hair; provides calming ocean-inspired fragrance for relaxation and personal spa experience
High-quality products
Pleasant scents, gentle cleansing properties, suitable for sensitive skin, leads to long-term satisfaction and repeat purchases
Luxury brand association
Found in luxury hotels, enhances appeal as premium personal care items
Good customer service
Customer Care department reachable by phone or email for order changes and product recommendations
Eco-conscious approach
No printed catalog to reduce carbon footprint